05:30 16 Jan 22
My experience with Mt. Med has always been positive. Many times I’ve called them and the receptionist’s have been patient and informative. They offer many different services and it appears to be their aim to offer only the best to the city of Bend. Mt. Med is a professional and clean environment. These are crazy times for them, we should aim to be kind and patient right back to them. I will be using Mt. Med again in the future, you should too!
23:35 14 Jan 22
I sat and waited for 3 hrs in my vehicle to get a C-19 test and parked next door, due to their parking lot being filled, and when I finally received the call that it was my turn I was asked if I was in the parking lot, to which I replied "no, I'm next door, I'll be there in 5mins." And the receptionist was eager to explain that unfortunately I was told not to leave the parking lot and I won't be allowed to test today. We'll, I tried to do my part,but will not be getting tested, and will go about as though I just have a common cold. ..
15:46 06 Jan 22
This place is a well oiled machine. Quick and efficient. Dakota was upbeat and personable. Jessie was patient and understanding. Thanks for all you are doing in these crazy times.
17:43 29 Dec 21
I do not know how they do it, but every time I come to Mountain Medical Urgent Care, they treat me like a valued patient! I have gone numerous times over the past 5 years, as this is my urgent care of choice, because of the quality of care I receive. I have seen different care providers every time, and it is the same thing: respect, care, and listening. I really appreciate everyone who works there and creates such a climate of care. Thank you!!
16:47 29 Oct 21
Everyone I interacted with was very nice and welcoming! My nurse (a male) was really great and made sure to check in on me multiple times while I was waiting. I gave 5 stars but I feel it’s worth mentioning that the wait times are a little longer than expected. I am taking in account that this is a small clinic and I am pretty sure there is only one doctor on staff today. I would choose this clinic over Summit Medical Urgent care any day!